You can turn off 2-factor authentication (2FA) in your web browser, the Android app, or the iPhone or iPad app. You can't turn off 2FA in the macOS app.
Important: For security and privacy reasons, users removed from a Dashlane professional plan must turn off 2FA. They'll be prompted to turn off 2FA the next time they log in after being removed from the plan. If they want to continue to use Dashlane with a personal account, we recommend turning 2FA back on afterward.
2FA for your Dashlane account is only available for accounts protected by a Master Password.
More about Dashlane account types
Turn on 2FA for your Dashlane account
Log in to Dashlane with 2FA
Change 2FA options for your Dashlane account
Use recovery codes to log in and turn off 2FA
Turn off 2FA in your web browser
- Log in to Dashlane on the web
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In the Vault menu in the top left of the page, select Settings, then Security settings, and then turn off 2-factor authentication.
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In the pop-up, select Yes, turn off.
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On the next screen, enter the 2FA token from your authenticator app and select Next.
Note: If you don't have access to your authenticator app, you can use a recovery code instead.
Turn off 2FA with a recovery code on the web -
Return to your authenticator app and delete the token for your Dashlane account.
Important: Be sure to finish turning off 2FA in Dashlane before you delete the token. Otherwise, you risk being locked out of your account.
Turn off 2FA in the Android app
- In the Android app, select the menu icon, shown as three lines, to open the side menu. Then select Settings and Security.
- Turn off 2-factor authentication (2FA), and then select Yes, turn off.
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Enter the 2FA token from your authenticator app and select Next.
Note: If you don't have access to your authenticator app, you can use a recovery code instead.
Turn off 2FA with a recovery code on Android - Return to your authenticator app and delete the token for your Dashlane account.
Turn off 2FA in the iPhone or iPad app
- Log in to the Dashlane iPhone or iPad app
- Select Settings in the bottom menu, and then select Security.
- On the Security screen, turn off 2-factor authentication (2FA). In the pop-up, select Yes, turn off.
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Enter the 2FA token from your authenticator app and select Next, if needed.
Note: If you don't have access to your authenticator app, you can use a recovery code instead.
Turn off 2FA with a recovery code on iPhone - Return to your authenticator app and delete the token for your Dashlane account.