These troubleshooting steps can sometimes fix import problems:

• Update your Dashlane app

• Make sure the file you're importing is a CSV file. Check for ".csv" at the end of the filename. Or open the file, select Save as, and save the file as a CSV file.
• Check that each entry in the Web address or url column of your CSV file begins with either "http://" or "https://"

  Example: "https://www.website.com/"

If none of these steps works, you can use the Dashlane CSV template to prepare your data manually before import

Move your data into the Dashlane CSV template

Tip: If your import takes too long, split the data into multiple CSVs and import it in smaller batches.