If you notice that data is missing from one of your Dashlane apps but not the others, you might be having a problem syncing your data. Take these steps to solve the problem.

1. If you haven't already, make sure you're logged in with the same Dashlane account on all your devices.

   Check which Dashlane account you're logged in with

2. Log out and log back in on any devices you think might be affected. Logging out and logging in can fix most sync problems.

   Log out of Dashlane
   Log in to Dashlane

   Warning! If you have a passwordless account, make sure you're logged in on at least one other device or have access to an account recovery key before logging out. Otherwise, you could lose access to your data. You can also try closing and reopening your browser instead of logging out.
   What happens if I'm logged out of my passwordless account on all devices?

   Note: In the Dashlane web app, you can select Sync now to sync your data immediately. The macOS app, iPhone app, and Android app don't have this button. But you can close and reopen the apps to sync immediately on these devices.
   Get Dashlane to sync immediately

3. If logging out and logging in again doesn't fix your problem, you can take steps to find out which device is causing the problem. Remove that device from the list of devices you've added to Dashlane. Then log in on the device again.

   Find out which device is having the sync problem
   Remove synced devices
   Log in to Dashlane