This article is about Dashlane personal plans. Are you an admin of a professional plan?
Manage billing for your professional plan
Your options for changing your Dashlane personal plan depend on what plan you currently have. You can check what plan you have in the Dashlane web app. In the My account menu, select Subscription to see your current plan.
Options for changing your subscription
| What's your current plan? | What you can do |
| Dashlane Free | Upgrade to Dashlane Premium or Friends & Family |
| Dashlane Premium | |
| Dashlane Friends & Family | Downgrade to Dashlane Free or Premium |
| Dashlane Advanced* | |
| Dashlane Essentials* | |
| Dashlane Premium Plus* | Switch to Dashlane Free, Premium, or Friends & Family |
*Dashlane no longer sells Advanced, Essentials, and Premium Plus plans. We're simplifying our plans to focus on the features shared by all our customers. If you already have Premium Plus, you can keep the plan as long as the automatic renewal is enabled and your payment method is updated.
Upgrade your subscription
Are you an admin of a professional plan? Upgrade your professional subscription
You can upgrade your Dashlane personal plan at any time. When you upgrade, you keep any data you've saved in your Dashlane account. You might also get a discount or a partial refund, depending on where you bought your current subscription and where you plan to upgrade.
Upgrade your subscription on our website
Cancel your current subscription. You'll keep any data you've already saved in Dashlane. Then sign up for the Dashlane plan you want. When signing up, use the same email address you used for your current subscription. That way, you might receive a discount on your new subscription.
Cancel your subscription
Buy a new subscription
Get a discount on your new subscription
When you upgrade on the Dashlane website before your current billing period ends, you can get a discount on your new subscription. This discount is prorated, which means the amount depends on how much time you have left in your current billing period.
Example of a discount when you upgrade on our website:
You have a yearly subscription to Dashlane Premium that you bought for $60. You have four months left before your renewal date, and you buy a yearly Friends & Family subscription. We give you a discount of $20—the cost of your remaining four months of Premium at $5 per month.
Upgrade your subscription in Google Play
Go to the Dashlane Android app and select Upgrade in the side menu. Choose the plan you want, and you'll check out through the Google Play Store.
Important: You can only get a refund in Google Play if you bought your current subscription in the same app store. If you bought your subscription on the Dashlane website, upgrade on the website to get a discount on your new subscription.
Get a partial refund on your old subscription
If you bought your current subscription in the Google Play Store, you can upgrade before your renewal date and get a refund on your old subscription. When you upgrade in Google Play, you'll receive an automatic refund for the remaining time in your billing period.
Example of a refund when you upgrade in Google Play:
You have a yearly subscription to Dashlane Premium that you bought for $60. You have four months left before your renewal date, and you buy a yearly Friends & Family subscription. We give you a $20 refund for the remaining time of your Premium subscription.
Upgrade your subscription from the Apple App Store
Go to the Dashlane iPhone app and select See plan options in the Settings menu. Choose the plan you want, and you'll check out through the Apple App Store.
Important: You can only get a refund in Apple App Store if you bought your current subscription in the same app store. If you bought your subscription on the Dashlane website, upgrade on the website to get a discount on your new subscription.
Get a partial refund on your old subscription
If you bought your current subscription in the Apple App Store, you can upgrade before your renewal date and get a refund on your old subscription. When you upgrade in the App Store, you'll receive an automatic refund for the remaining time in your billing period.
Example of a refund when you upgrade in the App Store:
You have a yearly subscription to Dashlane Premium that you bought for $60. You have four months left before your renewal date, and you buy a yearly Friends & Family subscription. We give you a $20 refund for the remaining time of your Premium subscription.
Downgrade your subscription
Are you an admin of a professional plan? Downgrade your professional subscription
You can downgrade your Dashlane personal plan when your current subscription ends.
To downgrade, cancel your current subscription. You'll keep the benefits of this subscription until the end of your billing period. You'll also keep any data you've already saved in Dashlane. When your current subscription ends, sign up for the plan you want.
Cancel your subscription
Buy a new subscription
Important: To avoid paying for two subscriptions at once, wait until the end of your current billing period before buying a new subscription.
Still need help?
You can get help changing your plan through our support chatbot. Open the chatbot by selecting the Chat with bot icon, shown as a speech bubble, at the bottom of any Help Center page. In the chatbot, follow the prompts and briefly describe your issue.