This article is about billing problems with personal plans.
If you're the admin of a professional plan, visit this article instead
If you cancel an ongoing subscription and then decide to renew your plan for next year, you can buy a new plan on our website as your billing date gets closer.
You can also get help with this problem through our support chatbot. You can start a conversation by selecting the Chat with bot icon at the bottom of this page. In the chatbot, follow the prompts and briefly describe your issue.
Learn how to use our support chatbot