Depending on how you access your account, you can use Dashlane even when you don't have an internet connection. To use Dashlane offline, you need to have previously logged in to Dashlane on the device you want to use. Admins of Dashlane professional plans always need an internet connection to access the Admin Console.
| Account type | Web app | Mobile apps | Admin Console |
| Master Password accounts | ✓ | ✓ | - |
| Single sign-on (SSO) accounts | - | ✓* | - |
| Passwordless accounts | - | - | - |
* You can only use an SSO account offline on mobile devices if you've previously turned on biometrics.
Access a Dashlane account protected by a Master Password offline
If you have an account protected by a Master Password, you can access any Dashlane app while offline as long as you've logged in previously on the device you're using.
If you're using the web app, you won't be able to use biometrics or your PIN unlock to access your account when offline. Instead, use your Master Password or the Dashlane mobile app.
Passwordless accounts always require an internet connection. Offline access isn't available.
Passwordless login for your Dashlane account
Access a Dashlane account protected by single sign-on (SSO) offline
If you get Dashlane through your organization and log in using single sign-on (SSO), you can access Dashlane while offline on mobile devices if you're already logged in and you've turned on biometrics or a PIN code. You can't access the web app while offline if your Dashlane account uses SSO.
Important: If you log out manually, or your plan admin logs you out automatically, you won't be able to log back in with SSO while offline.
Open the Dashlane Apple app with Face ID, Touch ID, or a PIN
Open the Android app with your fingerprint or PIN code