You need a fingerprint stored in your device settings before turning on biometric unlock in the Dashlane app. If you haven't already, go to the device settings of your phone or tablet, turn on biometrics, and store a fingerprint. Depending on your device, you'll likely find the setting in a section named "Security," "Biometrics," or "Fingerprints."

Set up fingerprint unlock with Samsung

1. Log in to the Dashlane Android app.
2. Select the three parallel lines to open the side menu.
3. Select Settings and then Security.
4. Turn on Biometric unlock.
5. We'll ask for the fingerprint you stored when turning on biometrics for your device. Scan your fingerprint.
6. After you turn on biometric unlock, we'll ask if you want to turn on Biometric recovery, which lets you reset your Master Password and recover your account with your fingerprint. Select Turn on biometric recovery.

Dashlane turns PIN lock off when you turn biometric unlock on. You can't use Biometric unlock and PIN lock at the same time.

You need to turn on screen lock in your device settings before turning on PIN lock in the Dashlane app. If you haven't already, go to the device settings and turn on screen lock. Depending on your device, you'll likely find the setting in a section named "Security," "Screen lock," or "Lock screen."

Set screen lock on an Android device

1. Log in to the Dashlane Android app.
2. Select the three parallel lines to open the side menu.
3. Select Settings and then Security.
4. Turn on PIN lock.
5. Create a 6-digit PIN code. You can use any combination of numbers, but be sure you can remember it.
6. Confirm your PIN code.

To change your PIN code, select Change PIN, enter a new PIN code, and confirm. Dashlane turns biometric unlock and biometric recovery off when you turn PIN lock on. You can't use biometric unlock and PIN lock at the same time.

If you have a Master Password for your Dashlane account, unlock methods don't completely replace your Master Password. You'll need to enter your Master Password every 14 days or whenever you log in after logging out of your account manually.

You also need your Master Password to view or autofill logins or Secure Notes if you've turned on the setting Require Master Password for that item.
More about requiring your Master Password

You might need to enter your Master Password when you change some settings—like adding a new fingerprint, turning on PIN lock, and changing your Master Password.

Unlock methods only replace your Master Password if you’ve set up a passwordless Dashlane account.

Passwordless login for Dashlane

If you're a member of a Dashlane Business plan who logs in using single sign-on (SSO), you can use your biometrics or a code instead of the SSO sign-in process to log in on your mobile device.

No, the unlock methods in this article don't replace 2FA. After turning on 2FA, you'll need your 2FA token and Master Password the first time you log in. After you turn on Biometric unlock or PIN lock, you'll use your fingerprint or PIN code instead of your Master Password.

If you've turned on 2FA for every time you log in to Dashlane: You'll need a 2FA token and your fingerprint or PIN code for every login. You can select Disable 2FA in the security settings of the Dashlane Android app, and you won't need to enter a 2FA token when unlocking that particular device.

Where do I find the Disable 2FA setting in the Android app?

To turn on biometrics on Android, you need a device that can read fingerprints. However, Biometric unlock in Dashlane doesn't work with fingerprint recognition in certain older Samsung devices. Make sure you have the most recent version of Dashlane.

Check for updates in the Google Play Store

With biometric unlock or PIN lock turned on, Dashlane still asks you to enter your Master Password in these situations:

• After restarting your device
• When you have trouble unlocking the app
• From time to time to make sure you remember your password
• If you log out manually