1. Make sure you've selected Turn Passcode On in your device settings and that you've also turned on Touch ID or Face ID for your device. Check the following Apple information to get your device ready, so you can use biometric unlock with Dashlane:
   Use Touch ID on iPhone and iPad
   Use Face ID on your iPhone or iPad Pro
2. Log in to the Dashlane iOS app.
3. Select Settings and then Security.
4. Turn on the setting you want to use. You can also turn on Use PIN as a backup, and we'll ask you to enter and confirm a 4-digit PIN.

1. Make sure you've selected Turn Passcode On in your device settings. Check the following Apple information to get your device ready, so you can use biometric unlock with Dashlane:
   Use a passcode with your iPhone, iPad, or iPod touch
2. Log in to the Dashlane iOS app.
3. Select Settings and then Security.
4. Turn on Use PIN.
5. Create a 4-digit PIN code. You can use any combination of numbers, but be sure you can remember it.
6. Confirm your PIN code.

Change your PIN

1. Log in to the Dashlane iOS app.
2. Select Settings and then Security.
3. Select Change PIN.
4. Enter and confirm a new 4-digit PIN.

After you set up biometrics or a PIN for the Dashlane iOS app, you can unlock the app without using your Master Password. We'll still ask you to enter your Master Password after restarting your device and from time to time for security reasons.

If Touch ID or Face ID doesn't recognize you, try again. If you can't unlock the app after two tries, we'll ask you to enter your Master Password or your backup PIN to unlock the app. If you can't unlock the app with your PIN, we'll ask you to enter your Master Password after three tries.

What if my PIN doesn't work?

If your PIN doesn't work, try these steps:

1. When unlocking the iOS app, enter an incorrect PIN three times. Dashlane asks for your Master Password.
2. Log in to the Dashlane iOS app and select Settings.
3. In the Settings menu, select Security.
4. Turn Use PIN off and turn it on again.
5. Enter and confirm a new 4-digit PIN.

You can lock your app anytime by going to Settings and selecting Lock app.

You can also set the app to lock when you're inactive or when you exit the app. Turn on Auto-lock timeout to lock your app automatically after you've been inactive. With this setting, you can make sure no one can access your data even if you lose your phone.

1. Log in to the Dashlane iOS app.
2. Select Settings and then Security.
3. Select Auto-lock timeout.
4. Select the amount of time after you've been inactive that the app locks. When you turn on this setting, the timeout is set to 5 minutes automatically. But you can choose any amount of time between 10 seconds and 10 minutes.

Turn on Lock on exit to lock your app automatically whenever you leave it—when you go to the home screen, switch between apps, or close the screen.

1. Log in to the Dashlane iOS app.
2. Select Settings and then Security.
3. Select Lock on exit.

No, the unlock methods in this article don't completely replace your Master Password. For security reasons, you'll need to enter your Master Password every 14 days or whenever you log in after logging out of your account manually.

You also need your Master Password to view or autofill logins or Secure Notes if you've turned on the setting Require Master Password for that item.
More about requiring your Master Password

You might need to enter your Master Password when you change some settings—like adding a new fingerprint and changing your Master Password.

If you're a member of a Dashlane Business plan who logs in using single sign-on (SSO), you can use your biometrics or a PIN instead of the SSO sign-in process to log in on your mobile device.

No, you can use the unlock methods in this article instead of your 2FA token and Master Password in some situations. But if you've turned on 2FA, you may still need to enter a 2FA token to open the app when you log out and log back in again.

More about 2FA in Dashlane

On iOS devices, you can use Face ID with Phone X and later. You also need the Dashlane iOS app version 6.2152.0 or later to set up a backup PIN after turning on Touch ID or Face ID. If you have an earlier version of the app, you need to turn off one option to turn on the other.

Check for updates in the Apple App Store

If you manually log out of your Dashlane account with an unlock method turned on, Dashlane automatically turns off this setting. You must enter your Master Password the next time you log in and then turn on the setting again.

Turn on biometric unlock again

With this setting, you're only locking and unlocking your app using biometrics or a PIN, not logging in and logging out each time. When you log out manually, your account is no longer locked, so you must enter your Master Password to log in and then turn on the setting again.