To start using the Friends & Family plan, you need to create a Dashlane account.
If you're a member of a Dashlane Business plan, the Friends & Family plan is available for free.
More information for Business plan members
Whether you already have a Dashlane subscription or have a Dashlane Free plan, you can change your plan to the Friends & Family plan.
Change your Dashlane plan or my billing cycle
If your question isn't answered in this article or you're trying to leave an existing Friends & Family plan, you can contact us for help.
Note: Dashlane no longer sells Premium Plus and Premium Plus Family plans. We're simplifying our plans to focus on the features shared by all our customers. If you already have a Premium Plus or Premium Plus Family plan, you can keep your current plan and the additional security features.
Get my Premium for Friends & Family
I have Dashlane Free or have been granted free Premium from a referral. What happens when I buy or join a Friends & Family plan?
Buying the Friends & Family plan automatically elevates your account to Premium, and you can invite up to nine friends or family members to benefit from Dashlane Premium.
Joining a Friends & Family plan elevates your account to Premium. As part of the plan, you can enjoy all of Dashlane's Premium features.
I have a Premium or Premium Plus account. What happens when I purchase or join a Friends & Family plan?
If you accept an invitation to join an existing Friends & Family plan, your current subscription is paused. When the Friends & Family plan ends or is canceled, your prior Premium or Premium Plus subscription will resume. If you had a free account, your account will return to free status.
If you buy a Friends & Family plan, depending on your current subscription and platform, you'll either be offered a prorated price, or you'll have to wait until the end of your current billing cycle for your account to be upgraded.
Change my Dashlane plan or billing period
I'm a member of a Dashlane Business plan. What happens when I purchase or join a Friends & Family plan?
Members of Dashlane Business plans receive free Friends & Family plans. If you're a Dashlane Starter or Team member and purchase a Friends & Family plan, the plan runs in parallel with your currently active subscription.
Remember that all Dashlane accounts in a Friends & Family plan are individual and not connected. The other accounts in the plan aren't connected to your Business plan.
If your Business plan ends, your account and all members included in the plan revert to their previous subscription status—Free, (individual) Premium, or Premium Plus.
Get a Friends & Family plan with Dashlane Business
Can I get a prorated discount when I upgrade to a Friends & Family plan?
When you're upgrading to a Friends & Family plan, depending on your current subscription and where you purchased the plan from, you might benefit from a discount based on the amount of time remaining on your paid subscription. To know if a discount applies to you, make sure to have a look at our interactive guide.
Change your Dashlane plan or my billing period
The prices for our plans vary depending on your region, but the maximum discount you can receive is equal to two-thirds of the purchase price.
Exceptions exist for people buying their Friends & Family plan through the iOS App Store and the Google Play store:
- If you bought your existing subscription somewhere other than through these app stores but then purchase your Friends & Family plan through one of the stores, you can't receive a discount.
- If you bought both your existing subscription and your Friends & Family plan through one of these app stores and a prorated discount is applicable, you receive an equivalent reimbursement directly from Apple or Google instead of a discount.
Note: The Friends & Family plan is currently not available on the Mac App Store.
Example of how we calculate the discount:
John is upgrading from Premium to Friends & Family plan, and the original value of his annual plan is $59.99.
Each month left from his original plan is worth $5. If John had four months of Premium remaining, his discount is $5 x 4, or $20.
Are there any special requirements to be part of a Friends & Family plan?
No, there are no special requirements to get a Friends & Family plan. If you can get Dashlane, you can purchase or join a Friends & Family plan.
Note: You can't purchase or join a new Friends & Family plan if you're already part of an existing one.
How many people can be part of a Friends & Family plan?
Friends & Family plan provides Premium for up to 10 people, including the account serving as the plan's admin. A Friends & Family plan is a good deal even with only two people, so couples, friends, or small families shouldn't hesitate to sign up!
How to manage my plan
Can I re-invite a person that was previously removed from my plan?
Yes. All you need to do is to send that person the new invitation web address. You can find the invitation web address on your Friends & Family Dashboard.
How many admins can be in a Friends & Family plan?
A Friends & Family plan account can have only one admin.
Can I promote someone else to be the plan admin?
Currently, the person who purchases the Friends & Family plan is made the admin of that plan. For now, you can't change the current admin without canceling the plan.
What if the admin moves to a new Dashlane account?
The Dashlane ID (login email) of the account used to purchase the Friends & Family plan will always be the plan admin. Because of this, the Friends & Family plan can't be transferred and will still be associated with the original account even if the admin creates a new Dashlane account.
In this case, we suggest that the admin cancel their subscription and use the remaining time of their Friends & Family plan before moving to a new account.
The admin can also join the Friends & Family plan as a family member with the new account if the plan has at least one spot available.
Can I use my current Master Password to access my Friends & Family plan Dashboard?
Yes. As the admin, the Friends & Family plan Dashboard is linked to your current account. To access your Friends & Family plan Dashboard, log in to your Dashlane account in your browser.
How much storage do I have in my Friends & Family plan?
Each person added to a Friends & Family plan has the same storage as a regular Premium subscriber. Each person has 5 GB of storage available for storing items in the cloud and unlimited password and data storage.
Are there parental controls for other Friends & Family members?
No, for now, this option isn't available.
Privacy
Does my data get mixed in with the data from other members?
Absolutely not. Your data isn't mixed or merged with other members' data or shared in any way. Like any Dashlane Premium account, your data remains yours and yours only.
Remember that Dashlane enables you to securely share individual items or all of your Dashlane data with other members or anyone with a Dashlane account.
Securely share logins and other items
Are the contents of my vault still private if I'm part of a Friends & Family plan?
Yes, all the accounts in a Friends & Family plan are independent. Even though a person is part of your Friends & Family plan, you don't have access to the contents of their account.
Is the VPN feature included in a Friends & Family plan?
Yes. Each Friends & Family member has full, individual access to all Premium features, including the VPN.
Will I keep my data if I'm removed from a Friends & Family plan?
Yes, your data is always linked to your account and visible only to you. When you leave a Friends & Family plan, this doesn't change.