To start using Premium Family, you first need to create a dashlane account.
If you are a member of a Dashlane Business plan, Premium Family is available free.
More information for Business plan members
Whether you already have a Dashlane subscription or are a free user, you can change your plan to Premium Family.
Read more about changing your Dashlane plan or my billing cycle
If your question isn't answered here or you're trying to leave an existing family plan, please contact us.
Not using a family password manager yet? See the plan that's right for you.
Note: Dashlane no longer sells Premium Plus and Premium Plus Family plans. We're simplifying our plans to focus on the features shared by all of our users. If you already have a Premium Plus or Premium Plus Family plan, you can keep your current plan and its additional security features.
Get my Premium for Family
I have Dashlane Free or have been granted free Premium from a referral. What happens when I buy or join a family plan?
Buying Premium Family automatically elevates your account to Premium and allows you to invite up to five friends or family members to benefit from Dashlane Premium.
Joining a family plan elevates your account to Premium. As part of the plan, you can enjoy all of Dashlane's Premium features.
I have a Premium or Premium Plus account. What happens when I purchase or join a family plan?
If you accept an invitation to join an existing family plan, your current subscription will be paused, and when the family plan ends or is canceled, your prior Premium or Premium Plus subscription will resume. If you had a free account, your account will get back to free status.
If you buy a family plan, depending on your current subscription and platform, you will either be offered a prorated price, or you will have to wait until the end of your current billing cycle for your account to be upgraded.
Change my Dashlane plan or billing period
I'm a member of a Dashlane Business plan. What happens when I purchase or join a family plan?
Members of Dashlane Business plans receive free family plans. If you are a Dashlane Team member and purchase a family plan, it runs in parallel with your currently active business subscription.
Remember that all Dashlane accounts in a family plan are individual and not connected, so the other accounts in the plan aren't connected to your Business plan.
If your Business plan ends, your account and all users included in the plan revert to their previous subscription status—Free, (individual) Premium, or Premium Plus.
Get Premium Family with Dashlane Business
Can I get a prorated discount when I upgrade to a family plan?
When you are upgrading to a Premium Family plan, depending on your current subscription and where you purchased it from, you might benefit from a discount based on the amount of time remaining on your paid subscription. To know if a discount applies to you, make sure to have a look at our interactive guide.
Change your Dashlane plan or my billing period
The prices for our plans vary depending on your region, but the maximum discount you can receive is equal to two-thirds of the purchase price.
Note that there are exceptions for users buying their family plan through the iOS App Store and the Google Play store:
- If you bought your existing subscription somewhere other than through these app stores but then purchase your family plan through one of the stores, you can't receive a discount.
- If you bought both your existing subscription and your family plan through one of these app stores and a prorated discount is applicable, you receive an equivalent reimbursement directly from Apple or Google instead of a discount.
Note: The family plan is currently not available on the Mac App Store.
Example of how we calculate the discount:
John is upgrading from Premium to Premium Family, and the original value of his annual plan is $59.99.
Each month left from his original plan is worth $5. If John had four months of Premium remaining, his discount is $5 x 4, or $20.
Are there any special requirements to be part of a family plan?
No, there are no special requirements to get Premium Family. If you can get Dashlane, you can purchase or join a family plan.
Note: You can't purchase or join a new family plan if you are already part of an existing one.
How many people can be part of a family plan?
Premium Family provides Premium to up to six users, including the account serving as the family's admin. A family plan is a good deal even with just two members, so couples or small families shouldn't hesitate to sign up!
How to manage my plan
Can I re-invite a person that was previously removed from my plan?
Yes. All you need to do is to send that person the new invitation URL. You can find the invitation URL on your Family Dashboard.
How many admins can there be in a family plan?
A Premium Family account can have only one admin.
Can I promote someone else to be the plan admin?
Currently, the person who purchases the family plan is made the admin of that plan. For now, it's not possible to change the current admin without canceling the plan.
What if the admin moves to a new Dashlane account?
The Dashlane ID (login email) of the account used to purchase the Premium Family plan will always be the plan admin. Because of this, the Premium Family plan cannot be transferred and would still be associated with the original account even if the admin creates a new Dashlane account.
In this case, we suggest that the admin cancel their subscription and use the remaining time of their Premium Family plan before moving to a new account.
The admin can also join the Premium Family plan as a family member with the new account if the plan has at least one spot available.
Can I use my current Master Password to access my Family Dashboard?
Yes. As the admin, the Family Dashboard is linked to your current account. To access your Family Dashboard, log in to your Dashlane account in your browser.
How much storage do I have in my family plan?
Each user added to a family plan has the same storage as a regular Premium user: 5 GB of storage available for storing items in the cloud and unlimited password and data storage.
Are there parental controls for other family members?
No, for now, this option is not available.
What about privacy
Does my data get mixed in with the data from other members?
Absolutely not. Your data is not mixed or merged with other members' data or shared in any way. Like any Dashlane Premium account, your data remains yours and yours only.
Remember that Dashlane enables you to securely share individual items or all of your Dashlane data with other members or anyone with a Dashlane account.
Securely share logins and other items
Are the contents of my vault still private if I'm part of a family plan?
Yes, all the accounts in a family plan are independent. Even though a user is part of your family, you do not have access to the contents of their account.
Is the VPN feature included in a family plan?
Yes. Each family member has full, individual access to all Premium features, including the VPN.
Will I keep my data if I'm removed from a family plan?
Yes, your data is always linked to your account and visible only to you. When you leave a family plan, this doesn't change.