If you're having problems with the Dashlane Smart Extension, make sure the extension is properly installed and you're logged in. In Firefox or Chromium browsers like Chrome or Edge, the extension is green if you're logged in and orange if you're not logged in. In Safari, the extension is blue whether you're logged in or not.
Install the Dashlane Smart Extension
Log in to Dashlane
If you still have issues, check out our common problems and solutions.
Common extension problems
Other solutions
If you're having problems with login, staying logged in, or other features of our apps, you might have a temporary issue with your app or browser. Sometimes, a simple solution can solve login issues and other problems using Dashlane.
Fix common problems with Dashlane apps
Avoid problems with Autofill
To avoid problems with Autofill and other Dashlane features when using the Dashlane Smart Extension, turn off other password managers you've been using.