You can move your Dashlane data to a new account anytime. After moving your data, you can transfer your subscription as well. If you have a Dashlane Friends & Family plan and want to transfer your subscription to the new account, you need to first cancel the automatic renewal of your current plan. After your existing plan ends, you can buy a new subscription with the new account.
Use a secure DASH file to move your data and subscription to a new account
If you're a member of a Dashlane professional plan through your organization, check with your plan admin before moving your account because your team may have a policy that prevents full export of your data.
If you have a paid plan, such as Advanced or Premium, that you want to move to the new account, we can help. Select Chat with bot in the bottom right of this page and request to move your subscription.
- Export your data to a DASH file
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Warning! If you have a passwordless account, make sure you're logged in on at least one other device or have access to an account recovery key before logging out. Otherwise, you could lose access to your data.
What happens if I'm logged out of my passwordless account on all devices? - Create a new Dashlane account
- Import the DASH file to your new account
Use secure sharing to move your data and subscription to a new account
This method for moving your account only works for logins and Secure Notes. You can make a note of other items, such as payment methods or IDs, and re-enter them in your new account.
If you have a paid plan, such as Advanced or Premium, that you want to move to the new account, we can help. Select Chat with bot in the bottom right of this page and request to move your subscription.
- Create a new Dashlane account
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Go to your original Dashlane account.
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Share all items that you want to keep with the new Dashlane account.
Share multiple items in Dashlane
Important: Make sure to share your items with the Full access permission so that you have full access to the items in the new account.
More about permissions - Go to your new account and accept the shared items. Select the bell icon to see a list of your Pending sharing invitations. Select Accept all or accept them one by one.