The web app is the version of Dashlane you use in your computer browser. To get all the benefits of the web app, we recommend that you also install the Dashlane extension. An extension—also called a plug-in—is a small program you download to add features to your browser.
When you install the Dashlane extension, you can save and autofill your logins and other data as you browse the web. You can also view, copy, and generate passwords directly in the extension pop-up when you select the Dashlane D icon in your browser toolbar.
From the extension, you can open the web app to access more information, like your Password Health score. The web app opens in a full browser window where you can access the full power of Dashlane.
Want to learn more about what the web app and extension can do?
Are the Dashlane web app and extension secure?
The web app and extension are a highly secure way to store and use your data.
To access your data in the web app, you have to "authenticate" the device and browser you're using. You need to prove that you're the one trying to get access to your Dashlane account.
To authenticate your device and browser, enter your Master Password and a temporary code that we send to the email you used to set up Dashlane. No one—not even Dashlane employees—can access your data in the web app without these two pieces of information.
Important: The most important thing you can do to keep your account secure is to create a strong Master Password. You want a Master Password that is long, unique, difficult to guess, and easy to remember. No one at Dashlane knows your Master Password, and we can't send you your password if you forget it.
Create a strong Master Password
You can also add an extra layer of security to the web app with Dashlane security tools like 2-factor authentication (2FA).
This article walks you through three steps you need to set up the web app and extension and start using Dashlane.
Step 1: Get the extension for your favorite browser
The Dashlane web app is officially available for Chrome, Firefox, Edge, and Safari. You can also use Dashlane in Chromium-based browsers like Opera and Brave. If you use a Linux or a Chromebook device, you can only use Dashlane with Chrome, Firefox, and Edge.
Watch our short video about how to install the Dashlane extension on any browser except Safari.
Step 2: Create or log in to your Dashlane account
If you're a member of a Dashlane Business plan with SSO enabled, this section doesn't apply to you as you don't have a Master Password. SSO means you use one login application to access Dashlane and other work accounts. Instead of a Master Password, you use your regular work password to log in to Dashlane. If you don't know whether you have SSO, ask your manager or plan admin.
Log in to your Dashlane account with SSO
After you've installed the Dashlane extension in your browser, you can create a new Dashlane account or log in to your existing account.
Create or join a Dashlane account
When you create a new Dashlane account, you need to provide a login email address and then create your Master Password.
If you're joining a Starter, Team, or Business plan, you'll start by accepting the invite in your email instead.
Login and contact email addresses
Your login email address is the address you use to create your Dashlane account and the address you use to log in to your Dashlane account. After you've created your account, you can't change your login email address because the address is your Dashlane username. You'll always use the same email address to log in to your Dashlane account.
You also have a contact email address. Dashlane automatically uses your login email address as your contact email address, but you can provide a different contact email address.
Make sure you have access to the inbox for your contact email address. Based on your security settings, Dashlane sends verification codes to that address. These codes are used to check your identity when you change your Master Password, add new devices to Dashlane, or use your account recovery key.
Your Master Password
When you create a Dashlane account, you need to create a Master Password. Your Master Password is the only way to unlock your Dashlane account. Only you know your Master Password and your password is never shared with or stored by Dashlane.
Your Master Password is the only password you need to remember when you use Dashlane.
Create a strong Master Password
Warning! If you forget your Master Password and haven't turned on a recovery method, you can lose the data you’ve stored in Dashlane. To ensure the security and privacy of your data, we don't have a traditional "reset password" process like other apps. No one at Dashlane knows your Master Password, and we can't send you your password if you forget it. We recommend that you turn on all the account recovery options available to you.
Account recovery options for Dashlane
Create your account
- Select the Dashlane D in your browser’s toolbar or extensions menu, and select Create an account.
- Enter the email address you want to use for your account.
- Create the Master Password for your Dashlane account. Keep your Master Password a secret, and don't send your password over the internet.
Worried you might forget your Master Password?
You can turn on one or more of the account recovery options available to you, like the recovery key, biometric recovery, and admin-assisted recovery. Then if you do forget your Master Password, you can gain access again and reset your Master Password.
Log in to your Dashlane account
- Select the Dashlane D icon in your browser’s toolbar.
- Enter the email address you use for Dashlane and your Master Password.
- In the extension pop-up, select Open the web app.
- Follow the onboarding checklist.
Onboarding checklist in this article
For most browsers, the Dashlane D is green when you're logged in.
For most browsers, the Dashlane D is orange when you're not logged in. You need to log in first to access the web app.
For Safari, the Dashlane D is dark gray when you're logged in and light gray when you're not logged in.
Note: In the recent versions of Safari, you can choose the colors of your extensions in the appearance settings of your Apple device. Whatever color you choose, the D icon is a dark shade when you're logged in to Dashlane and a light shade when you're not.
Step 3: Follow the onboarding checklist
After you've logged in to Dashlane, you're ready to set up the app from our Get Started page.
Add logins to Dashlane
If you previously stored your passwords and login details in a browser or a different password manager, you can import your data directly into Dashlane instead of manually entering it.
You can also add passwords one by one:
- From the Get started page, select Add your first password as you browse, and a list of some popular websites to choose from appears.
- Select the website you want to start with.
- Select Open selected website. If you're already logged in to the website, log out. When you log in again, a pop-up appears and asks if you want to save to Dashlane.
- Select Save. If Dashlane already has information saved for this site, a pop-up appears. We ask if you want to update the login with this new password or create a new login for this website.
- Select Try Autofill on the Get Started page.
More about Autofill
- Select Store personal info to continue. Dashlane asks you to enter basic details that websites might ask you for, such as your name, date of birth, and phone number.
- Enter your information and select Continue.
- Select Save and then Continue.
- On the next screen, you can test Autofill. The Dashlane D appears in each field. Select one of the fields. In the pop-up, select the data you entered and Dashlane will autofill. Select Done.
Add your mobile device to Dashlane
You can add Dashlane to your mobile device from the Get Started page. This step is optional, and you can complete it anytime.
- Select Get the mobile app.
- On the next screen, scan the QR code with your mobile device.
If you have issues, select It's not working for some tips.
- After you scan the code, follow the steps on your mobile device to download and install the Dashlane app.
Worried that you might forget your Master Password?
Log in to the Dashlane mobile app. If you turn on biometrics and Biometric recovery in the mobile app, you can reset your Master Password using your fingerprint or face.
In addition to Biometric recovery, you can set up the account recovery key to help regain access to your account if you forget your Master Password. You can also use admin-assisted recovery if you're part of a Starter, Team, or Business plan.
Want to learn more about how to add data and use other features in the web app?
Connect Dashlane to all of your devices so that you can add, access, and manage logins from anywhere and on any device.
Want to learn more about Dashlane on mobile devices or iPad?
Wondering which features are available in the app you use?