Getting started with the Dashlane web app

Dashlane’s web app gives you a simpler, safer way to live your online life, available within a lightweight browser extension in Chrome, Firefox, Edge, Safari, and Chromium-based browsers such as Opera and Brave. You can instantly autofill login credentials and forms and automatically generate and save strong, secure passwords.

How to get the extension for your favorite browser

The Dashlane web app is officially available for Chrome, Firefox, Edge, and Safari, but you may also use Dashlane in Chromium-based browsers such as Opera and Brave.

To download the extension on a Linux or Chromebook machine, please visit our download page. You will be taken through our web onboarding, during which Dashlane will be installed on your browser. The Dashlane extension for Linux and Chromebook is currently only compatible with Chrome, Firefox, and Edge.

Chrome

To install the extension on Chrome:

1. Open our extension page in the Chrome Web Store.
2. Click Add to Chrome, which will open a popup asking you to confirm that you want to add the extension to Chrome.
3. Click Add extension.

Starting with Chrome 83, all extensions are managed through a puzzle piece-shaped button in the Chrome toolbar. You will still be able to pin extensions to the Chrome toolbar, but all newly installed extensions will first appear under the new extensions "puzzle icon."

To pin Dashlane to your Chrome toolbar once you've installed the extension:

1. Click the extension icon in your toolbar.

   

2. Click the pin icon next to the Dashlane extension. When the extension is pinned, the pin icon will turn from gray to blue, and the extension's icon will show up next to the search bar.

   

The Dashlane icon will now remain in your Chrome toolbar for easy access.

Firefox

To install the extension in Firefox:

1. Open our extension page in Firefox.
2. Click Add Dashlane now.
3. Click Continue to Installation.
4. Click Add.
5. Select whether you want to Allow this extension to run in Private Windows, and then click Okay.

Edge

To install the extension in Edge from the Microsoft Store:

1. Open our extension page in the Microsoft Store.
2. Click Get, which will open a popup asking you to confirm that you want to add the extension to your browser.
3. Click Add extension.

Since Microsoft Edge is a Chromium browser, it's also compatible with the Dashlane extension available in the Chrome Web Store. However, you'll need to allow extensions from other stores in the browser first. To do so, go to the Extensions menu and enable it.

Then, to install the extension in Edge via the Chrome Web Store:

1. Open our extension page in the Chrome Web Store.
2. Click Add to Chrome, which will open a popup asking you to confirm that you want to add the extension to your browser.
3. Click Add extension.

   

Safari

To install the new Dashlane app for Safari, either go to the Mac App Store or follow these steps:

1. Open the App Store on your Mac.
2. Search for "Dashlane" and click the result to open the page.
3. Click GET and then INSTALL. (You'll need to enter your Apple ID password).
4. Open Dashlane.
5. Click Open Preferences to enable Dashlane. The Extensions tab within Safari opens.
6. To enable it, select the checkbox for Dashlane.

Note that only the checkbox for Dashlane should be selected. Please clear the checkboxes for all other instances of Dashlane, if applicable.

Create your Dashlane account

After the Dashlane extension is successfully installed in your browser, you will be prompted to create your Dashlane account.

• If you already have a Dashlane account, click the Log in button located at the top-right corner of the window. Learn more about logging in to your account from a new device or browser.
• If you are creating your Dashlane account, first choose your Dashlane email address and your Dashlane Master Password.
  • Your Dashlane email address is what you'll use to log in. It's also where you'll receive emails from Dashlane unless you change your contact email address.
  • Your Master Password is the key you use to encrypt and unlock the data you save in Dashlane. Remember, to keep security as strong as possible, only you know your Master Password. Dashlane does not know your Master Password and cannot send it to you if you forget it. Learn more about your master password, including tips to choose one that is both secure and easy to remember.

Please note that if you are a member of a Dashlane Business plan with SSO enabled, the above doesn't apply to you as you do not have a Master Password. Learn more about logging in to a business account with SSO enabled.

Getting started with Dashlane

If you followed the steps above, you should already be logged in to your Dashlane account via the Dashlane extension installed in your browser. If you are, the Dashlane icon in your browser toolbar should be green, as shown below.

To access the Dashlane web app:

1. Click the extension icon in your browser's toolbar.
2. In the window that opens, click the three dots in the top right corner, and then select Open app.

   If the extension icon is orange, it means you aren't logged in. Click the icon. A new window opens that allows you to sign in and start using the Dashlane web app.

   

For more advanced information, read the following articles:

• Learn how to use the Dashlane web app and extension.
• Learn how to use Dashlane to autofill your passwords and data.

When you first open the web app, you'll see our Getting Started hub:

This hub will guide you through some onboarding steps as you use Dashlane for the first time.

You've already installed the Dashlane browser extension, so you're already set to complete the next task—adding a password to Dashlane as you browse! Just click the Add your first password box to learn how.

Adding your first password to Dashlane

Note that you will not have to add all your passwords manually if you have been storing them in your browser or a different password manager. In this case, you could import your passwords directly into your Dashlane account. You can follow the steps below to add your first password.

1. Once you click the Add your first password box, you'll see a list of some popular websites to choose from to get you started.

   

2. Click the website you'd like to start with, and you'll see the three short steps to add your first password.

   

3. Click Open to go to the selected website. If you're already logged in to the site, be sure to log out first. When you log in again, you'll see a small popup asking if you'd like to save your password to Dashlane.

   

4. Click Save and then click Back to app.
5. Click What's next? This will guide you to click the extension to see how Dashlane can log you in to the site you just saved.

   

6. Click the website that you saved. A new tab opens where Dashlane will autofill your login information.

   

   A small window appears to let you know that Dashlane has automatically logged you in.

7. Click the Back to app button to go back to the web app, where you can keep adding more of your passwords to Dashlane, either manually or using the import feature.

   

Adding your mobile device to Dashlane

If you haven't already done so, you can add Dashlane to your mobile device from the Getting Started hub! Note that this step is optional and can be completed before or after any others in the hub.

1. Click Get the mobile app.

   

2. On the following screen, scan the QR code with your mobile device.

   

   If you're having difficulty scanning the code, or it doesn't seem to be scanning, click It's not working for some tips.

   

3. Once you scan the code, follow the prompts on your mobile device to download and install the Dashlane app.

Trying autofill

Now that you've added some passwords to your account, some users will be prompted to give autofill a whirl!

1. Click the Try Autofill button from the Getting Started hub.

   If you're not given this prompt but want to learn more about how autofill can make the internet easier, learn more about autofill.

   

   From there, you'll see the following window, which lets you know that you'll first need to store your personal info in Dashlane securely.

2. Click the Store personal info button to continue. You'll be prompted to enter some commonly used basic details that you're often asked to fill out on websites: Your name, date of birth, and phone number.

   

3. Fill in your info and click Continue. You'll see Dashlane prompt you to remember this information.
4. Click Save and then Continue.

   

5. On the next screen, click Try autofill. Note the Dashlane D icons in each field.
6. Click into one of the fields, select the data you just entered from the popup, and watch Dashlane do its magic! Then click Done.

   

You've now seen how Dashlane can quickly and easily autofill your passwords and data across the web!

How to stay signed in to your Dashlane account

You now have the ability to have your extension remember your Master Password.

By default, the extension is set to log you out automatically when you close the browser. To avoid this, you can choose to have the extension remember your Master Password by selecting the Keep me logged in for 14 days checkbox.

Note that this is only possible when the device is already registered with your Dashlane account. This option will not appear if it is the first time you log in or if the device is not registered.

Enable this feature only if you are certain that your computer is safe from unauthorized access. For security reasons, we will still ask you to log in with your Master Password every 14 days.

As an alternative to using this feature or typing your Master Password, we support login with biometrics or a security key when logging in on the Dashlane extension. Learn more about biometrics and security keys.