If you do not want to use Dashlane anymore and wish to permanently delete your account, here are the two things you need to do:
- First, uninstall Dashlane from your computer. Click here to learn how to do this.
- Then, go to the delete page and follow the instructions there. Note that once you have done this, you will not be able to log in to your account anymore.
Simply deleting your account on the web page will not automatically remove Dashlane from your computer. Similarly, removing Dashlane from your computer will not delete or reset your account. You need to do both in order to fully leave Dashlane.
It would be great if you took a minute to send an email to firstname.lastname@example.org to explain to us what you did not like or what disappointed you in Dashlane and made you want to cancel your account. This will help us understand and learn from your experience, so please don't be shy!