This article is for admins of professional plans.
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Dashlane no longer sells Starter, Team, or Standard plans. If you already have one of these plans, you can keep and renew your current plan or switch to an existing one.
As an admin, you can find everything you need to know about billing in the Account Summary page of the Admin Console. The Account Summary page shows you the number of seats you bought for your plan and the type of professional plan you have.
More about adding and removing seats, managing your invoices, and changing your plan
About unpaid, ended, or frozen professional plans
When are professional plans renewed?
The Dashlane Starter plan renews monthly. All the other professional plans renew annually. The next renewal date appears at the top of the Account summary page. The renewal date matches the date of the first purchase for all the professional plans except the Starter plan. For the Starter plan, it matches the date the account was created.
What happens if I add more seats before the end of my billing period?
With the Starter and Standard plans, you have 10 seats available, and we bill you the same amount whether you use the seats or not. If you try to purchase more than 10 licenses, we'll ask you to first upgrade to the Omnix Password Management plan.
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If you purchase extra seats during the plan period, we'll bill you proportionally for the days remaining until your next renewal.
On renewal day, will I be billed for each empty seat in my account?
Yes. Your plan renews at the full seat count.
If you want to remove seats from your Dashlane account, a plan admin must contact us at least 30 days before the renewal date to prevent any unwanted charges. Admins of professional plans can reach out to our support team directly through the Admin Console or by selecting Chat with bot in the bottom right of this page.
Contact support through the Admin Console
Will my renewal date change if I change my professional plan?
If you have a Starter, Standard, or Team plan, you can upgrade to the Omnix Password Management plan anytime in the Admin Console. Your renewal date will change to the date that you upgraded.
More about the Omnix Password Management plan
Are Dashlane plans taxed?
Any taxes that Dashlane collects from you are listed on your invoice. That amount depends on many factors, including your address, country, plan, and time of purchase.