Tip: You can solve many problems by asking questions in the search bar at the top of any Help Center page, browsing the navigation panel on the left, or chatting with our AI chatbot.
Fix common problems | Find other solutions | Browse admin articles | Open the chatbot
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Open the Admin Console support options
For the fastest access to a live agent, log in to the Dashlane browser extension and open the Admin Console. From the menu in the top-left corner, select Contact Support to view your available options.
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Choose your support option
Support option All plans Password Management Credential Protection Enterprise Help Center & AI chatbot ✓ ✓ ✓ ✓ Email with a support agent ✓ ✓ ✓ ✓ Chat with a support agent* ✓ ✓ ✓ ✓ Schedule a screen share with a support agent†‡ - ✓ ✓ ✓ Call to speak with a support agent†‡ - - - ✓ *You can chat with a support agent Monday–Friday, 6 AM to 6 PM ET.
†You can schedule a screen share or call to speak with a support agent Monday–Friday, 9 AM to 6 PM ET.
‡Screen shares and phone calls are available in English only. Help Center, email, and chat are also available in French, German, and Spanish.
Never share your Master Password with Dashlane or anyone else.