This article is for employees at organizations with SSO turned on. If you don't know whether you have SSO, ask your manager or plan admin.
If you have a passwordless account and you've been invited to join a professional plan with Confidential SSO, you can now join the plan, and your account will be migrated to log in with SSO.
Sign in using SSO if you already have a Master Password or a passwordless account
If you have a passwordless account and you've been invited to join a professional plan without Confidential SSO, check out this article:
I have a passwordless account and want to buy or join a Dashlane professional plan
If you've been invited to join a professional plan without SSO enabled, check out this article:
Join a Dashlane professional plan
Single sign-on (SSO) integration offers a seamless login experience using your organization’s existing suite of IT tools.
If your organization has turned on SSO for Dashlane, you won't need to use a Master Password to access your Dashlane vault. SSO allows you to create and sign in to your Dashlane account using the SSO login you already use to sign in to other tools at your organization.
This article explains how to create and log in to your Dashlane account with SSO. You can find more information about SSO in other articles in our Help Center:
SSO FAQ
Getting started with your organization's Dashlane plan
Integrating SSO for admins of Password Management plans
Create your Dashlane account with SSO
Important: Due to Apple limitations, self-hosted SSO isn’t currently available with the Dashlane browser extension for Safari, but you can use it through the macOS app.
After your admin has added you to your organization's Dashlane plan, you’ll receive an invite email from Dashlane or an invite link from your admin. When you select to join, you’ll be taken to a webpage where you can create your Dashlane account. Then you'll have to install the Dashlane browser extension to log in to your Dashlane account.
If you've already installed the extension in your browser, you'll be prompted to create an account using the extension instead.
After you set up your account, we'll add you to your organization's plan.
Create an SSO account with the Dashlane web app
- Open the invitation link to join your organization's plan. You'll receive this link either directly from your admin or in an email sent by Dashlane.
- The account creation page opens, followed by your organization's SSO login page. Sign in using your SSO username and password.
- After you log in, a new page opens where you can finalize the account.
- Email: Your email address will populate automatically and can't be edited. This email address will be your Dashlane login ID, which you'll use to log in to Dashlane on all your devices.
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By selecting Next, you're agreeing to our Terms of Service and Privacy policy
Note: Since you're using your email address with your employer's domain to create your Dashlane account, your IT department may be able to access the information you store in Dashlane, including personal logins. Dashlane has no control over your organization’s policies. We recommend you contact your IT department if you have any questions.
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We'll ask you to add the Dashlane browser extension to your browser.
Create an SSO account with the Dashlane iPhone app
- Install Dashlane from the Apple App Store
- When you open the app for the first time, you'll be asked whether you want to create a new account. Select Get started to create your account.
- You'll be prompted to enter an email address. Enter your work email address with your organization's domain name. This email address will be your Dashlane login ID, which you'll use to log in to Dashlane on all your devices.
- Your organization's SSO login page opens. Sign in using your SSO username and password.
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We'll ask if you want to turn on the settings Face ID, Touch ID, or PIN code lock if available for your device. When you turn on one of these settings, you won't have to use SSO login every time you open your Dashlane app.
Open the Dashlane Apple app with Face ID, Touch ID, or a PIN
Create an SSO account with the Dashlane Android app
- Install Dashlane from the Google Play Store
- When you open the app for the first time, you'll be asked whether you want to create a new account or if you already have an account. Select Get started to create your account.
- You'll be prompted to enter an email address. Enter your work email address with your organization's domain name. This email address will be your Dashlane login ID, which you'll use to log in to Dashlane on all your devices.
- Your organization's SSO login page opens. Sign in using your SSO username and password.
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We'll ask if you want to turn on the settings biometric unlock or PIN lock. Biometric unlock uses your fingerprint to unlock the app. When you turn on one of these settings, you won't have to use SSO login every time you open your Dashlane app.
After creating your account, you can start adding logins, passwords, and other data or turn on autofill to get the full Dashlane experience.
Add logins and passwords to Dashlane
Add other types of data to Dashlane
Autofill your data using Dashlane
Log in to your Dashlane account with SSO
Important: Due to Apple limitations, self-hosted SSO isn’t currently available with the Dashlane browser extension for Safari, but you can use it through the macOS app.
Sign in using SSO if you already have a Master Password or a passwordless account
Important: If the plan you're joining has Spaces, a Business Space will be added to your Dashlane account. When you join, you can move any work-related logins from the Personal Space to the Business Space.
If you're joining a professional plan that doesn't have Spaces, we recommend moving personal data to a new personal account before joining the plan. If you don't move all your logins and join the professional plan, you'll see a banner in the web app giving you the option to move all your existing logins to the Business Space of your account. If you open each of the existing logins, you can also move them to the Business Space one by one, or delete them. If you don't move your logins, you won't be able to share or add them to collections, among other limitations.
Use Spaces to separate your personal and work logins
Move your data to a new Dashlane account
Your admin has enabled single sign-on (SSO), which means that you no longer need to remember your Master Password. From now on, you can log in to Dashlane using the same SSO login that you use for your organization's other applications.
If you're invited to join a professional plan with SSO enabled and you're logged in, you should log out. You can then accept the invite to the professional plan, and you'll be asked to log in one last time with your current login method to convert to the SSO login.
To log in with SSO, follow these steps:
- Select Log in with SSO. You'll be taken to your organization's IT page to sign in. If you're already signed in, you'll be taken back.
- If prompted, enter your Master Password again.
- Wait a few seconds, and you'll be taken to the Dashlane web app.
Note: If you have any questions, contact your organization's IT department.
If you're having an issue in which the Log in with SSO button isn't working, you'll need to check the extension browser settings:
- Right-click on the Dashlane D icon and select Manage extension.
- Scroll down to Site Access and confirm that On all sites is selected.
- Try the Log in with SSO button again.
If the issue persists, select Chat with bot in the bottom right of this page.
Log in to the Dashlane web app using SSO
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Make sure you have the Dashlane browser extension installed in your browser.
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Select the Dashlane D icon from your browser's toolbar to open the login page and select Log in.
- Enter your Dashlane ID, which is your professional email address with your organization's domain.
- Select Continue.
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Select Log in with SSO.
Note: After you've logged in to your Dashlane account at least once in a browser, your Dashlane ID will be prefilled, and you only need to select Log in with SSO to access your account.
- Your organization's SSO login page opens. Sign in using your SSO username and password.
The setting to Automatically log in with SSO on all future logins is selected by default. If you want to manually Log in with SSO on all future logins instead, sign out of Dashlane and then clear the checkbox during your next login.
Important: For automatic login with SSO to work, you need to set your browser to reopen active tabs when restarting. Depending on the browser you're using, look for a setting called "Continue where you left off," "Open tabs from previous session," "Restore your tabs on restart," or something similar.
Automatic login with SSO won't work as expected without this browser setting turned on. For steps to turn this setting on, visit the support site for the browser you're using:
- Turn on Continue where you left off in Chrome
- Turn on Open tabs from previous session in Edge
- Turn on Restore your tabs on restart in Firefox
For automatic login with SSO to work on the Edge browser, you also need to turn off the "Startup Boost" setting on that browser.
After you log in, the Dashlane icon in your browser toolbar will be green.
Log in to the Dashlane Android app using SSO
- Open the Dashlane Android app.
- Select Log in.
- Enter your Dashlane ID, which is your professional email address with your organization domain.
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Your organization's SSO login page opens. Sign in using your SSO username and password. If you've turned on the settings biometric unlock or PIN lock, you'll use your fingerprint or PIN code instead.
Open the Android app with your fingerprint or PIN code