After you create a Dashlane account protected by a PIN, you can log in anywhere you use Dashlane.
Create a passwordless account protected by a PIN
Log out of a passwordless account protected by a PIN
Manage login settings for a passwordless account protected by a PIN
Accounts protected by a PIN are available only to customers with Dashlane personal plans.
Can I change my existing Dashlane account to log in with a PIN?
I have an account protected by a PIN and want to buy or join a Dashlane professional plan
Early access: Use security key login for the admin account of a professional plan
Log in to an account protected by a PIN in your web browser
I've never logged in to Dashlane in this browser: Use our security challenge to add this device and browser to your account. To use the security challenge, you need to be logged in to Dashlane on another device.
Add devices with the security challenge
I've already logged in to Dashlane in this browser: Select the Dashlane D icon to open the extension pop-up, then enter your PIN to log in.
Notes:
- You have three tries to enter the correct PIN. If you enter the wrong PIN three times in a row, you'll need to use the security challenge to log in again.
- If you leave your browser open, you won't need to re-enter your PIN to open the app, even if you close the Dashlane tab.
- In your web browser, you can't use biometrics like your face or fingerprint to lock and unlock your account.
Important: Only log out of an account protected by a PIN if you're logged in to Dashlane on another device. If you log out of a PIN-protected account on all devices, you could get locked out and lose your data.
I can't access my PIN-protected account
Log in to an account protected by a PIN on Android
I've never logged in to Dashlane on this device: Use our security challenge or a QR code to add this device to your account. To use the security challenge or a QR code, you need to be logged in to Dashlane on another device.
Add devices with the security challenge
Add devices with a QR code
I've already logged in to Dashlane on this device: Open the Dashlane Android app and enter your PIN to access your vault. If you've turned on biometrics, you'll use your face or fingerprint to unlock the app instead.
The Dashlane Android app locks in these situations:
- When you close the app
- When you close your screen or turn off your phone or tablet
- When you don't use Dashlane for 15 minutes, even if you continue to use your phone or tablet
- When you select Lock app at the bottom of the side menu
Important: Only log out of an account protected by a PIN if you're logged in to Dashlane on another device. If you log out of a PIN-protected account on all devices, you could get locked out and lose your data.
I can't access my PIN-protected account
Log in to an account protected by a PIN on iPhone or iPad
I've never logged in to Dashlane on this device: Use our security challenge or a QR code to add this device to your account. To use the security challenge or a QR code, you need to be logged in to Dashlane on another device.
Add devices with the security challenge
Add devices with a QR code
I've already logged in to Dashlane on this device: Open the Dashlane iPhone app and enter your PIN to access your vault. If you've turned on Face ID or Touch ID for Dashlane, you'll use your face or fingerprint to unlock the app instead.
The Dashlane app for iPhone or iPad locks in these situations:
- When you close the app
- When you close your screen or turn off your phone or tablet
- When you don't use Dashlane for 15 minutes, even if you continue to use your phone or tablet
- When you select Lock app at the bottom of your Settings menu
Important: Only log out of an account protected by a PIN if you're logged in to Dashlane on another device. If you log out of a PIN-protected account on all devices, you could get locked out and lose your data.
I can't access my PIN-protected account
Log in to an account protected by a PIN in the macOS app
I've never logged in to Dashlane on this device: Use our security challenge or a QR code to add this device to your account. To use the security challenge or a QR code, you need to be logged in to Dashlane on another device.
Add devices with the security challenge
Add devices with a QR code
I've already logged in to Dashlane on this device: Open the Dashlane macOS app and enter your PIN to access your vault. If you've turned on Touch ID for your Dashlane macOS app, you'll use your face or fingerprint to unlock the app instead.
The Dashlane macOS app locks in these situations:
- When you close the app
- When you close your screen or turn off your computer
- After 15 minutes of not using the Dashlane app, even if you're still actively using your computer
Important: Only log out of an account protected by a PIN if you're logged in to Dashlane on another device. If you log out of a PIN-protected account on all devices, you could get locked out and lose your data.
I can't access my PIN-protected account