Turn on 2FA for your Dashlane account

You can turn on 2FA for your Dashlane account only in your web browser. After you turn on 2FA, you can use it to log in anywhere you use Dashlane.

2FA for your Dashlane account is only available for accounts protected by a Master Password.
More about Dashlane account types

Log in to Dashlane with 2FA
Change 2FA options for your Dashlane account
Turn off 2FA for your Dashlane account
Use recovery codes to log in and turn off 2FA

Step 1: Download an authenticator app for your mobile device

Download an authenticator app on your mobile device to store your 6-digit 2FA tokens. Authenticator apps include Google Authenticator, Microsoft Authenticator, Duo Mobile, and others.

Step 2: Start 2FA setup in your web browser

1. Log in to Dashlane in your computer browser
2. In Dashlane in your web browser, select the Vault menu in the top left of the page and then select Settings.

3. Select Security settings.

   

4. Turn on 2-factor authentication. If asked, enter your Master Password and select Next.

   

5. Choose whether to use 2FA every time you log in to Dashlane or only when you log in from a new device, and then select Continue. If you choose every login, you need an internet connection whenever you access your account.

   

6. Enter your mobile device's phone number. If you get locked out of your account, we can text recovery codes to this number. Select Continue to see a pop-up with a QR code and a setup code.

   Use recovery codes to log in and turn off 2FA

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Step 3: Add Dashlane to your authenticator app

1. Open the authenticator app on your mobile device and select the option to add a 2FA token. Depending on your app, this option is labeled Add a code, Add a token, or Add an account.

2. Depending on your authenticator app, you can scan the QR code with your camera or enter the setup code. Use the setup code only if you can't use a camera to scan the QR code.

   If you scan the QR code:

   1. Select Scan a QR code.
   2. With the camera that opens on your mobile device, scan the QR code in your web browser.

   If you enter the setup code, a long series of letters and numbers:

   1. Select Use a setup code or Enter a setup key.
   2. In the space provided in the authenticator app, enter the setup code from your web browser.

   A 6-digit token appears in the authenticator app on your mobile device.

Step 4: Confirm the token and save recovery codes

1. In Dashlane, select Continue if you still see the QR code. Enter the 2FA token from your authenticator app and select Confirm.

   

2. In the next pop-up, download your recovery codes and save them in a safe location, and then select Done. Be sure to save them on a device other than the one you use as an authenticator. If you lose access to your authenticator app, you can use recovery codes to regain access to your account.

   Use recovery codes to log in and turn off 2FA

   

After you turn on 2FA, you'll see a 2FA token for Dashlane whenever you open your authenticator app. Depending on the option you chose, we'll ask for this token every time you log in or only when you log in from a new device.

Tokens usually expire every 30 seconds. When a token expires, you get a new one, and the old one no longer works.

Log in to Dashlane with 2FA

Common 2FA problems