When you have multiple logins for the same account saved in Dashlane, you may encounter issues using our apps. We automatically combine logins when they share the same website address, username, email address, and password. If you notice that you still have duplicates in your Dashlane vault, you can take steps to remove them.

Don't have duplicates, but want to delete some logins you no longer need?

Delete logins in Dashlane

Clean up duplicates

1. Identify duplicate logins. You can look in the Logins section of your app. You can also use the search bar to find all the logins for a specific site or app.

   Search in Dashlane

   

2. Change the Item name for each duplicate login to give them all a unique title.

   

3. Open the login page of the website or app that you have duplicates for. If you're already logged in to the website or app, log out.

4. On the website or app login page, select the Dashlane D in the username field. We'll show you a list of all the logins you've stored in Dashlane for that website or app. You'll see the unique name you created for each login below your username.

   

5. Select one of the logins, and we'll autofill your username and password to log in to the account. Try to log in with each to determine which logins work.

6. Go back to Dashlane and delete the logins that didn't work on the website. You can delete the logins one by one in any Dashlane app. In the web app, you can select multiple logins and bulk delete them.

   Delete logins in Dashlane

   

Example with three logins for Dropbox

1. Search for "Dropbox" in the Dashlane search bar.
2. Change the Item names for the three logins to "Dropbox 1," "Dropbox 2," and "Dropbox 3."
3. Open dropbox.com or the Dropbox mobile app. If you're already logged in, log out.
4. Select the Dashlane D in the Dropbox username field.
5. Select the Dropbox 1 login, and we'll autofill your username and password so you can log in. Note whether the login works. Repeat this step for the Dropbox 2 and Dropbox 3 logins.
6. If Dropbox 2 works but not the others, for example, go back to Dashlane and delete Dropbox 1 and Dropbox 3.

Why do I have duplicates?

You can have duplicate logins for different reasons:

• Accidentally importing your logins twice—if you imported data from two different password managers, for example
• Problems with syncing your data across devices

• Selecting Create new login when trying to update a password for an existing login

  

Import your data to Dashlane
Solve problems with syncing data
Manage your logins in Dashlane