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Create a passwordless account protected by a PIN

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Create a passwordless account protected by a PIN

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You can create a Dashlane account protected by a PIN instead of a Master Password. With an account protected by a PIN, you don't need to create or remember a complex password. Instead, you use a 6-digit PIN to log in to Dashlane.

You'll set up a 6-digit PIN for each device where you use Dashlane. After you set up your PIN, you can also use your face or fingerprint to unlock Dashlane. This account type helps protect you from phishing, a scam that uses fake websites to steal login details.

Log in to a passwordless account protected by a PIN
Log out of a passwordless account protected by a PIN
Manage login settings for a passwordless account protected by a PIN

Accounts protected by a PIN are available only to customers with Dashlane personal plans.
Can I change my existing Dashlane account to log in with a PIN?
I have an account protected by a PIN and want to buy or join a Dashlane professional plan
Early access: Use security key login for the admin account of a professional plan

Select the device where you want to create your account.
  1. Install the Dashlane browser extension
  2. Open Dashlane in your web browser

  3. Enter the email address you want to use to log in to Dashlane and select Next.

    Notes: If you previously had a Dashlane account through a professional plan, don't use the same email address you used for the previous account.

    After you've created an account protected by a PIN, you can’t change your login email address. If you need to use a different login email address, you can create a new account and move your data and subscription to that account.

    Move your data and subscription to a new Dashlane account

  4. A security check is performed. This security check confirms the request is genuine, so attackers can't fake the process or trick you into a login on a fake website.

    Enter the verification code sent to you by email. You have 15 minutes to enter your code and complete the process.

    Problems with email verification codes

  5. You’ll see options to secure your account. Select Create a passwordless account.

  6. You’ll be asked to create a PIN. Enter your PIN and select Next.

    This PIN only works in the app or browser where you created it. If you use this account with another app or browser, we recommend you choose a different PIN for added security.

    Note: In your web browser, you can't use biometrics, such as your face or fingerprint, to lock or unlock an account protected by a PIN.

  7. Enter the same PIN again. Select the checkbox to accept Dashlane's Terms of Service and Privacy Policy. Then select Create account.

  8. You'll be asked to save an account recovery key, which lets you recover your account if you get locked out. Copy the key and select Next.

    Important: Your account recovery key is the only way to regain access to your account in some situations. We recommend that you store your key in a safe place with other important documents. Don't store your key on your device or anywhere online. 
    Set up and use Dashlane's account recovery key

  9. On the next screen, paste the key in the space provided and select Confirm.

Your PIN-protected account is ready to use. We recommend that you add Dashlane to more than one device. If you lose access to one device, you can still use Dashlane on your other devices.

Add a new device to your account

  1. Install Dashlane on Android
  2. Open the Dashlane Android app. At the bottom of the screen, select Get Started. You'll see a few introductory screens about Dashlane. Select Continue at the end.

  3. Enter the email address you want to use to log in to Dashlane and select Continue.

    Notes: If you previously had a Dashlane account through a professional plan, don't use the same email address you used for the previous account.

    After you've created an account protected by a PIN, you can’t change your login email address. If you need to use a different login email address, you can create a new account and move your data and subscription to that account.

    Move your data and subscription to a new Dashlane account

  4. A security check is performed. This security check confirms the request is genuine, so attackers can't fake the process or trick you into a login on a fake website.

    Enter the verification code sent to you by email. You have 15 minutes to enter your code and complete the process. Select Next.

    Problems with email verification codes

  5. You’ll see options to secure your account. Select PIN.

  6. On the next screen, review the details and select Get started.

  7. You’ll be asked to create a PIN. Enter your PIN twice.

    This PIN only works in the app or browser where you created it. If you use this account with another app or browser, we recommend you choose a different PIN for added security.

  8. If you've turned on biometrics for your device, you have the option to use your face or fingerprint instead of your PIN to open the Dashlane app. Your PIN still works as a backup. If you don’t want to use biometrics, select Skip for now.
  9. Accept Dashlane's Terms of Service and Privacy Policy. Then select Create your account.

  10. You'll be asked to create an account recovery key, which lets you recover your account if you get locked out. Select Generate key.

    Important: Your account recovery key is the only way to regain access to your account in some situations. We recommend that you store your key in a safe place with other important documents. Don't store your key on your device or anywhere online.
    Set up and use Dashlane's account recovery key

  11. Your account recovery key is on the next screen. Hold the key to copy it. You’ll see a confirmation that you’ve copied it to the clipboard. Select Next.
  12. On the next screen, paste your recovery key. Select Confirm.

  13. Select Done.

Your PIN-protected account is ready to use. We recommend that you add Dashlane to more than one device. If you lose access to one device, you can still use Dashlane on your other devices.

Add a new device to your account

  1. Install Dashlane on iPhone
  2. Open the Dashlane iPhone app. At the bottom of the screen, select Get Started. You'll see a few introductory screens about Dashlane. Select Continue at the end.

  3. Enter the email address you want to use to log in to Dashlane and select Continue.

    Notes: If you previously had a Dashlane account through a professional plan, don't use the same email address you used for the previous account.

    After you've created an account protected by a PIN, you can’t change your login email address. If you need to use a different login email address, you can create a new account and move your data and subscription to that account.

    Move your data and subscription to a new Dashlane account

  4. A security check is performed. Select the checkbox. This security check confirms the request is genuine, so attackers can't fake the process or trick you into a login on a fake website.

    Enter the verification code sent to you by email. You have 15 minutes to enter your code and complete the process. Select Next.

    Problems with email verification codes

  5. You’ll see options to secure your account. Select Create passwordless account.
  6. On the next screen, view the details and select Get started.

  7. You’ll be asked to create a PIN. Enter your PIN twice.

    This PIN only works in the app or browser where you created it. If you use this account with another app or browser, we recommend you choose a different PIN for added security.

  8. You have the option to use your face or fingerprint instead of your PIN to open the Dashlane app. To use your face or fingerprint, select Use Face ID or Use Touch ID, and your PIN still works as a backup. Otherwise, select Skip for now.
  9. Accept Dashlane's Terms of Service and Privacy Policy. Then select Create your account.

  10. You'll be asked to create an account recovery key, which lets you recover your account if you get locked out. Select Generate key.

    Important: Your account recovery key is the only way to regain access to your account in some situations. We recommend that you store your key in a safe place with other important documents. Don't store your key on your device or anywhere online.
    More about Dashlane's account recovery key

Your PIN-protected account is ready to use. We recommend that you add Dashlane to more than one device. If you lose access to one device, you can still use Dashlane on your other devices.

Add a new device to your account

  1. Install Dashlane on macOS

  2. Open the Dashlane macOS app. At the bottom of the screen, select Get Started. You'll see a few introductory screens about Dashlane. Select Continue at the end.

  3. Enter the email address you want to use to log in to Dashlane and select Continue.

    Notes: If you previously had a Dashlane account through a professional plan, don't use the same email address you used for the previous account.

    After you've created an account protected by a PIN, you can’t change your login email address. If you need to use a different login email address, you can create a new account and move your data and subscription to that account.

    Move your data and subscription to a new Dashlane account

  4. A security check is performed. Select the checkbox. This security check confirms the request is genuine, so attackers can't fake the process or trick you into a login on a fake website.

    Enter the verification code sent to you by email. You have 15 minutes to enter your code and complete the process. Select Next.

    Problems with email verification codes

  5. You’ll see options to secure your account. Select Create passwordless account.
  6. On the next screen, view the details and select Get started.

  7. You’ll be asked to create a PIN. Enter your PIN twice.

    This PIN only works in the app or browser where you created it. If you use this account with another app or browser, we recommend you choose a different PIN for added security.

  8. You have the option to use your face or fingerprint instead of your PIN to open the Dashlane app. To use your face or fingerprint, select Use Face ID or Use Touch ID, and your PIN still works as a backup. Otherwise, select Skip for now.
  9. Accept Dashlane's Terms of Service and Privacy Policy. Then select Create your account.

  10. You'll be asked to create an account recovery key, which lets you recover your account if you get locked out. Select Generate key.

    Important: Your account recovery key is the only way to regain access to your passwordless account in some situations. Make sure to save your account recovery key in a safe place.
    More about Dashlane's account recovery key

Your PIN-protected account is ready to use. We recommend that you add Dashlane to more than one device. If you lose access to one device, you can still use Dashlane on your other devices.

Add a new device to your account

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